FAQ's

The Challenge

Registrations

Fundraising

The race

The Challenge

What is The CareFlight Challenge?

The CareFlight Challenge is a virtual fundraising and fitness event. Participants elect to either travel a mission distance over the month of July or take part in the virtual 25km Woodford to Glenbrook Classic, while raising lifesaving funds for CareFlight.

When is The CareFlight Challenge?

The CareFlight Challenge runs between 4 July 2020 and 31 July 2020. You can choose to complete your race or mission whenever and where ever you choose.

How much is registration?

Challenge events are completely FREE to enter.

The Woodford to Glenbrook Classic Virtual race has a $75.00 registration fee. All participants receive a medal.

What is a virtual event?

A virtual event means there is no phyiscal event for you to attend. You complete the event in your own time and whereever you wish rather than having to attend a location at a specified time. It gives the participant more freedom to complete the challenge or race.

How do I log my kilometres?

You can choose to either enter your kilometres manually through your fundraising page or by connecting your fitness device and using Strava, FitBit or MapMyRun. To find out more about how to connect your fitness device click here. 

Can I start recording my kilometres in the lead up to July?

Of course! But all kilometres will be reset to zero on 4 July 2020.

Registrations

How to I sign up?

You can sign up for The CareFlight Challenge by clicking here.

How do I reset my password?

Log into your CareFlight Challenge account and go to your dashboard. Click on ‘My account’ and select ‘Reset password.’

Alternatively, you can click here, enter your email address and we will send you a link to reset your password.

How do I join a team?

You can join any public team by clicking the “Join us” button. If the team is set to private you will need to ask the team captain for approval first.

Can I start a team with friends, family or colleagues?

Absolutely! When you sign up select create or join a team. You will get to create your own team name and then you can take on The CareFlight Challenge together – while still social distancing.

How do I create a team?

You can create by signing up and selecting the ‘Create’ option. Alternatively, if you are already registered you can create or join a team by logging into your CareFlight Challenge account, clicking on ‘My account’ and selecting ‘Create a team.’

How do I invite people to my team?

After you have created a team you can send one of our pre written emails to anyone you want to invite or you can share your team link. There is a ‘Join us’ button on the page.

Can anyone join my team?

You have the option to make your team public or private. Public teams allow anyone to join whilst private pages are set up that only those you invite can join.

Fundraising

How do people sponsor me or my team?

Individual, businesses and organisations can sponsor your CareFlight Challenge fundraising page. This page will be set up for you automatically when you sign up.

Where does the money raise go to?

All funds raised will go directly to support CareFlight in their mission to save lives, speed recovery and serve the community.

How do I update my fundraising goal?

You can update your fundraising goal by logging into your CareFlight Challenge account, going to your dashboard and selecting ‘Edit my page.’

Can I utilise the Facebook donate button?

We recommend not using the Facebook donate button as it is run by a third party organisation. If you already have a post with the donate button we recommend deleting it, as this is the only way to get rid of the button reposting Then creating a new post with the URL/link to your fundraising page. This way your followers can go to your page and donate to you there.

Why aren’t the donations I am receiving from Facebook showing on my fundraising page?

Facebook donations are handled by a third party organisation and at the moment we are unable to link these with The CareFlight Challenge. We recommend rather than using Facebook donate button feature you post the URL/link to your fundraising page. This will take people directly to your page so they can support your mission.

The race

Can a team take part in the Woodford 2 Glenbrook race?

No. the Woodford 2 Glenbrook Classic race is to be completed as an individual only.

Do you have to cycle the Woodford to Glenbrook Classic race?

Yes. This year the race element of The CareFlight Challenge only includes cycling.

Do I need to complete the whole 25km at once?

Yes. Only times that have completed 25km will be counted, you cannot break the distance up into small sections that equal 25km.

Can I use a motorised bike?

No. Motorised bikes are not allowed to be used in the race. We will monitor this on a trust system, so if you record a time with a motorised bike the only person you are cheating is yourself.